Privacy Policy
Effective Date: June 26, 2025
This Privacy Policy explains how PT. Porta Nusa Indonesia (“we,” “our,” or “us”) collects, uses, discloses, and protects personal data in accordance with applicable Indonesian laws and regulations, including Law No. 27 of 2022 on Personal Data Protection ("PDP Law").
By engaging with us as a business partner, customer, or supplier, you agree to the terms of this Privacy Policy.
We may collect the following categories of personal data:
Full name and identity information (e.g., KTP/NIB/NPWP number if required)
Contact details (e.g., phone number, email address, address)
Tax or banking information for transactional purposes
Business license or company registration documents
Any other information necessary for the business relationship
We collect personal data through:
Direct submissions by you (e.g., during registration or agreement signing)
Communication via email, phone, or messaging apps
Digital forms or documents submitted through our website or platform
Public sources or government databases, when permitted by law
We use your personal data for the following purposes:
To process orders and deliver goods
To manage contractual relationships
To comply with legal obligations (e.g., taxation, reporting)
For payment and invoicing
To communicate about updates, policies, and changes in service
To prevent fraud and ensure business security
We may disclose your personal data to:
Our affiliated companies and service providers under confidentiality agreements
Government or regulatory authorities, if required by law
Legal or tax consultants for compliance purposes
Financial institutions for payment processing
We will not sell, rent, or trade your personal data to any third party without your consent.
We will retain your personal data for as long as necessary to fulfill the purposes described in this policy, or as required by applicable law (e.g., tax or audit obligations).
In accordance with the Indonesian PDP Law, you have the right to:
Access your personal data
Request correction or deletion of incorrect or outdated data
Withdraw consent (subject to legal and contractual restrictions)
Object to data processing under certain circumstances
To exercise your rights, please contact us at the contact information below.
We implement reasonable and appropriate technical and organizational measures to safeguard personal data from unauthorized access, loss, misuse, or alteration.
However, no data transmission or storage method is completely secure, and we cannot guarantee absolute security.
If personal data needs to be transferred outside Indonesia, we will ensure it is protected in accordance with the PDP Law and other applicable regulations.
We reserve the right to update or revise this Privacy Policy at any time. Any changes will be posted on our official website or communicated through appropriate channels.
If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us:
PT. Porta Nusa Indonesia
Attn: Legal and Compliance
Jalan Kamal Raya Outer Ringroad, Perumahan Mutiara Taman Palem A17 Nomor 31, Lantai 2, Kel. Cengkareng Timur, Kec. Cengkareng, Jakarta Barat - 11730
+62 878 2098 9384
support@portanusa.com or octora@portanusa.com